Frequently Asked Questions | Patriotic Plumbing & Rooter
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Frequently Asked Questions

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Pricing and General Info

What kind of company is Patriotic Plumbing & Rooter, and where does it operate from?

As a locally owned and operated plumbing company, we have proudly served Phoenix for over two decades. Our business is built on a foundational pledge of honesty, integrity, and quality workmanship, and we are committed to doing the job right the first time.

Is your company licensed and insured?

Yes, we are fully licensed, bonded, and insured, giving you complete peace of mind when we work on your property.

What are your operating hours?

We offer 24/7/365 emergency service at no extra cost because we know plumbing emergencies are never convenient.

What areas do you serve?

We serve the Phoenix metro area, including MesaChandlerGilbertGlendaleScottsdalePeoriaTempeSurprise, and surrounding areas.

What pricing structure do you use?

You'll always get clear, upfront pricing from us, free of hidden fees. Our technicians will walk you through every step, explaining the work and the cost in detail before they start.

Do you charge extra for nights, weekends, or fuel?

Not at all. You get our emergency service 24/7 with no added fees.

Do you offer military, veteran, or senior discounts?

Yes, we proudly offer 20% discounts for military members, veterans, and seniors on all services.

Do you offer financing for plumbing services?

Yes, we provide financing options for larger projects and commercial jobs so you can get the work done without delay. Our team will walk you through available payment plans to find the one that works best for your needs.

Emergency Services & Availability

Do you provide 24/7 emergency plumbing services?

Yes! You can count on our 24/7 emergency plumbing service. We're here for you anytime, day or night, because we know emergencies rarely wait for a convenient moment.

How quickly can you respond to plumbing emergencies?

With us, you can expect a swift emergency response and most repairs completed on the same day. Our technicians arrive with fully stocked trucks, ready to fix things right away.

Are weekend or evening calls more expensive with Patriotic Plumbing & Rooter?

No, our emergency service is provided at no extra cost.

Process & Guarantees

How do you ensure high-quality workmanship?

You can trust our work to be nothing short of exceptional. We never take shortcuts or use subpar materials, and every plumbing repair we do is backed by our 100% customer satisfaction guarantee.

What is included in a typical service appointment from Patriotic Plumbing & Rooter?

We provide text and email notifications when your appointment is set and when your tech is on his way. We book a 2-hour window for all appointments, and your tech will ensure you know what he's doing every step of the way.

Do you offer any warranties?

Yes, we warranty our work with a customer guarantee and provide a money-back guarantee for our trenchless sewer repairs because we're confident you'll be happy with our services.

Plumbing Repair & Installation Services

What types of plumbing repairs do you handle?

We handle all types of plumbing repairs, including water leak detection, kitchen & bathroom repair services, water line repair, slab leaks, and general plumbing maintenance. No job is too big or small for our trusted professionals.

Do you install new plumbing fixtures?

Yes, we provide expert plumbing installation services across the metro Phoenix area, delivering top-notch service and long-lasting solutions for all your plumbing needs.

Do you service both residential and commercial properties?

Yes, we service both residential homes and commercial properties, adapting our expertise to meet your specific needs.

Drain & Rooter Services

What drain cleaning services do you offer?

We provide professional drain cleaning for all types of clogs — from toilets to showers, tubs, and sinks. Whether it’s hair, grease, or an object stuck in the line, we clear the blockage and restore normal flow.

Do you offer camera inspections?

Yes, we offer camera inspections as part of our current special: Drain Cleaning + Camera Inspection. We provide inspection reports with pictures to document all our findings and concerns.

What is hydro-jetting, and when is it necessary?

Hydro-jetting is a high-pressure water cleaning method that blasts away buildup and debris inside your pipes. We use hydro-jetting as an advanced drain cleaning method when traditional methods aren't sufficient for stubborn blockages or to thoroughly clean your entire sewer system.

Leak Detection Services

What is your electronic leak detection process?

We use the latest detection technology to find the source of problems and get them repaired affordably. Our advanced methods help us locate leaks without unnecessary excavation.

Can you locate hidden water line leaks?

Absolutely. We understand how serious the damage from a broken drain line or slab leak can be, which is why we'll be there to get your home back in order as quickly as possible.

Trenchless Pipe Replacement & Lining Services

Do you offer trenchless pipe replacement?

Using cutting-edge technology, we repair or replace your sewer line without having to dig up your yard or home. We provide expert trenchless sewer line repair with fast, non-invasive solutions for lasting sewer line repair.

How long does trenchless pipe repair typically take?

Our trenchless repairs are significantly faster than traditional methods since we don't need to excavate, typically completing projects in a fraction of the time.

What is pipe bursting, and does Patriotic Plumbing & Rooter provide this service?

Pipe bursting is a trenchless replacement method where the old pipe is broken apart and a brand-new pipe is pulled into its place. Yes, we offer pipe bursting as one of our trenchless solutions, which allows us to replace old pipes by breaking them apart and simultaneously installing new ones.

What is epoxy pipe lining, and do you offer it?

Epoxy pipe lining is a repair method that coats the inside of existing pipes with a strong epoxy resin, creating a “pipe within a pipe.” Yes, we offer this service to stop leaks, prevent corrosion, and extend pipe life.

What is CIPP lining, and do you offer this service?

CIPP (Cured-In-Place Pipe) lining is a trenchless repair process where a resin-saturated liner is inserted into the old pipe and hardened, forming a new, durable pipe inside the existing one. Yes, we provide this service.

What are the advantages of trenchless technology?

Our trenchless solutions mean you can forget about demolished walls, excavated yards, and weeks of reconstruction - all without a single shovel touching your property.

Water Heater Services

Do you repair and install both traditional and tankless water heaters?

Yes, we repair and install both traditional and tankless water heaters, helping you choose the best option for your home's needs.

Do you service water softeners and water filtration systems?

Yes, we help you select and install the best water softener or filtration system for your home at an unbeatable value. There's no substitute for clean water for your health and home.

Maintenance & Preventative Services

Do you have routine plumbing maintenance plans?

Yes, we offer preventative maintenance services to help you avoid costly emergency repairs.

Are free plumbing inspections available through Patriotic Plumbing & Rooter?

Yes, we offer free second opinions and provide inspection reports with pictures to document all findings and concerns.

Booking & Communication

How can I schedule a service or request a quote from Patriotic Plumbing & Rooter?

You can call us directly or book online for scheduling and free quotes. We make the process quick and easy.

How do you communicate appointment updates?

We send you text and email notifications when your appointment is set and when your technician is on his way.

Do you provide service windows or ETA notifications?

Yes, we book 2-hour windows for all appointments because your time is valuable, and we notify you when your technician is en route.
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