Error codes and shutdowns: Modern tankless units display error codes when something is wrong — ignition failure, flow sensor issues, venting problems, or overheating. We diagnose the specific code and fix the root cause, not just reset the unit.
No hot water or inconsistent temperature: If your tankless unit is running but not delivering consistent hot water, the issue is usually scale buildup in the heat exchanger, a failing flow sensor, or a gas supply problem on gas units.
Low flow rate: Mineral deposits from hard water restrict water flow through the heat exchanger. Regular descaling prevents this — if it's been neglected, we can often clean the unit and restore performance.
Ignition failure: Gas tankless units that won't ignite typically have a gas supply issue, a failing igniter, or a venting problem. We diagnose and repair all three.
Leaking connections Tankless units have multiple water connections that can develop leaks over time, particularly at the cold inlet and hot outlet fittings. Most connection leaks are straightforward repairs.

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