From the first phone call I made and spoke with Jazz(maybe Jas), I knew this was going to be a good experience (well, as good as major plumbing project can be). Jason and his side kick, Joe, came out right away and started looking at my issues. It was not good. Jason made all the arrangements to destroy my house and put it all back together again.Our Navy SEAL destruction team was Ralph and David. David did a great job for us and comes highly recommended, but Ralph was simply amazing. He is one of the hardest working young men I have ever met. In addition, he called all the family members by name (even the dogs). He was polite and cordial and always kept us updated on his progress and problems. When completed, there was extra work done to make sure we had smooth running updated plumbing.This turned out to be a much bigger job than anticipated and I fully expected there to be additions to the bill. Despite the extra work, they stayed true to the original reasonable quote. I highly recommend Patriotic Plumbing and Rooter. Make sure you ask for wreck it (then fix it) Ralph...
Response from the owner: We're thrilled to hear about your positive experience with Patriotic Plumbing and Rooter, Scott! Jason, Joe, Ralph, and the entire team are committed to providing top-notch service. It's fantastic to know that despite the unexpected challenges in your plumbing project, the team went above and beyond to ensure a smooth process.Ralph's dedication and hard work, along with his personalized touch by addressing family members and pets by name, truly set a high standard for customer service. We appreciate your recognition of the team's transparency in communication and their commitment to sticking to the original quote, even with additional work.Thank you for recommending Patriotic Plumbing and Rooter. We're proud to have exceeded your expectations, and we look forward to serving you in the future. :)